Scheduling & calendar
Appointments, capacity settings, shop milestones, promise dates, and workload in one calendar.
Shop Intelligence
THE INTELLIGENT OPERATING SYSTEM FOR MODERN SHOPS
Every job. Every dollar. In view.
Run scheduling, estimates, work orders, inspections, customers, payments, reporting, diagnostics, and outside-shop work from one clear operating system built for the way a real shop moves.
From the first phone call to the final payment—and every shop-floor decision between them.
Front desk to booksThe complete foundation a modern shop needs
One job historyFrom appointment through delivery and return
Owner + PartnerSeparate workspaces with the right boundaries
Answers with proofOpen the record behind the number or decision
EVERYDAY SHOP ESSENTIALS
Everything your shop needs—then more where it matters.
Shop Intelligence covers the tools your team expects every day, then connects the handoffs that usually create retyping, missed details, and blind spots.
Estimates & quotes
Build clear options, reuse proven services, send revisions, and collect explicit authorization.
Work orders
A permanent job record from intake through delivery, with customer, vehicle, labor, parts, and status.
Digital inspections
Phone-first findings, photos, condition notes, internal detail, and customer-ready evidence.
Customer communication
Private, mobile-friendly quote and approval experiences with recorded delivery and decisions.
Invoices & payments
Track charges, payment history, proof, balances, processor fees, and source records without guesswork.
Technicians & assignments
Route work in-house or outside the shop while preserving responsibility and the complete history.
Parts, purchasing & expenses
Record direct costs, vendors, receipts, purchase dates, supporting files, and job profitability.
CRM & vehicle history
Customers, multiple vehicles, prior visits, files, warranty records, and follow-up stay connected.
Reporting & profitability
Sales, direct costs, operating profit, ARO, declined work, trends, and source-linked exceptions.
Documents & media
Keep work-order photos, receipts, PDFs, warranties, payment proof, and originals with the right record.
Phone, tablet, desktop & offline
Install from the browser and protect essential shop workflows when the connection is unreliable.
SHOP-WIDE INTELLIGENCE
Shop Intelligence AIPowered by OpenAI
Ask Shop Intelligence.
Not another dashboard.
Built on OpenAI, Shop Intelligence AI works with the records, permissions, and workflows already inside your shop. Ask about customers, vehicles, work orders, documents, diagnostics, scheduling, or financials—or request a financial audit that shows how the business is performing and where it can improve.
Explore Shop Intelligence AIPull up Mike's last work order.What is our average transmission ticket?Which jobs are likely to run late?Audit the last 90 days and show where we can improve.
ILLUSTRATIVE EXAMPLE · DEMONSTRATION DATA
Which open jobs are waiting on a customer decision?
Three jobs are waiting on approval.
$4,870 in proposed work is still open. One customer viewed the quote today; two have not opened it.
Open the 3 work ordersDraft follow-up messages
BUILT IN A WORKING SHOP
Not around an imagined workflow.
Shop Intelligence was created by a shop owner dealing with the same calls, vehicles, estimates, scan reports, authorizations, Partner handoffs, expenses, and deadlines the software has to manage. The product starts with what actually happens—not what looks tidy in a software diagram.
A calendar that knows the work
Standalone appointments can become intake records and work orders, while diagnosis, removal, installation, promise, and projected-finish milestones show the load already on the books.
Diagnostics attached to the decision
Receive scan-tool reports in a private Diagnostic Inbox, retain the original, organize DTCs, and file the evidence to the correct work order instead of losing it in email.
A real Partner operating lane
Outside shops receive only assigned work, files, dates, status tools, additional-work proposals, and the Partner payment ledger—not the owner’s books or unrelated customers.
Money that links back to the job
Operating results connect to the exact work orders, payments, expenses, purchase dates, and supporting proof that produced them.
DIAGNOSTIC INBOX
The scan report belongs with the repair.
Shop Intelligence can receive a scan-tool report into a private queue, preserve the original, organize the extracted DTCs, and file it to the right work order. Diagnostic evidence stops disappearing into email threads and technician phones.
Private shop queue
Keep diagnostic intake separate from ordinary email and from every other Shop Intelligence workspace.
Original plus extracted codes
Automation helps organize the report; the source file remains the evidence.
Attach to the exact job
Customer, vehicle, work order, Partner source, and review history stay connected.
RIDGEWAY AUTO · DIAGNOSTIC INBOX
SCAN REPORT · NEW
2018 Ford F-150 · 10R80
CODES FOUND3
SOURCE FILEPDF
VEHICLE MATCHReview
P0741
Torque converter clutch performancePowertrain · transmission control
Open detailP0715
Input / turbine speed sensor circuitPowertrain · speed signal
Open detailP2701
Transmission friction element apply timePowertrain · shift performance
Open detail Original report retained · received through the private shop diagnostic address
SCHEDULING + REAL WORKLOAD
The calendar sees what is already on the books.
Schedule a visit before a work order exists, then turn the appointment into intake and active work without retyping it. Current vehicles, projected diagnosis, removal, installation, promise, and finish dates give the next appointment real context.
MON07
8:30 AMDrop-off · F-150 diagnosis
SHOP6L80 removal
TUE08
10:00 AMCustomer appointment · Camry
SHOP68RFE teardown
WED09
SHOP6L80 installation
2:30 PMRoad-test window
THU10
9:00 AMSilverado intake
SHOP68RFE installation
FRI11
PROMISEF-150 delivery
PROJECTEDRam 2500 complete
SHOP INTELLIGENCE PARTNER
Give the Partner the job. Not the whole shop.
Assign outside work with the scope, files, requested date, and authorized compensation. The Partner gets the tools to receive, document, update, propose added work, finish, and request payment—while unrelated customers and owner financials stay private.
- Accept, decline, reconsider, receive and update assigned work
- Photos, inspection findings, scan reports and job files
- Added-work proposals and owner direction
- Authorized, requested, paid and outstanding Partner ledger
Owner shopScope, authorization, direction and customer relationship
Partner shopAssigned work, evidence, status, proposals and payment request
Customer recordOne controlled job history without Partner access to unrelated records
Shop Intelligence
THE COMPLETE PLATFORM
See what every part of Shop Intelligence does.
Explore each major area, the work it handles, and how it stays connected to the rest of the operation.
01
Front desk & scheduling
Appointments, leads, direct quotes, customer intake, VIN and vehicle capture, promise dates, and duplicate-aware customer records.
02Estimate to authorization
Quote packages, revisions, selective approval, signed evidence, customer-friendly terms, and conversion without re-entering the job.
03Shop floor execution
Work board, status, technician assignment, inspections, photos, documents, notes, late-work visibility, and delivery readiness.
04Diagnostic workflow
Private scan-report intake, DTC extraction and review, source-file retention, work-order filing, and Partner-to-owner handoff.
05Customers & follow-up
Complete vehicle history, secure customer links, declined-work follow-up, warranties, files, quotes, payments, and return visits.
06Partner network
Invitations, scoped assignments, receiving, inspections, status and ETA updates, added-work proposals, payment requests, and audit history.
07Financial control
Expenses, money-in register, payment proof, source-linked operating profit, bank-review foundation, reporting, corrections, and exports.
08Owner, team & platform control
Roles, permissions, device install, protected offline access, business settings, support boundaries, and tenant-isolated administration.
09Shop Intelligence AI
Record-level help for every plan, shop-wide answers for growing teams, and controlled intelligence for multi-location operations.
YOUR SHOP DOESN'T HAVE TO FIT A TEMPLATE
Don't see what you need? Bring us the workflow.
Every shop has a process that generic software misses. Tell us about the feature, handoff, report, specialty service, or operating process your business depends on. Shop Intelligence was built by a shop owner, and we want the platform to keep learning from the people actually running the work.
Custom featureCustom processSpecialty service module
Tell us what your shop needs We'll review the fit, scope, and timing with you before anything is promised.BUILT FOR THE BUSINESS YOU RUN
A repair shop and a tint shop should not be forced into the same workflow.
Shop Intelligence maps the common operating foundation and the specialty requirements for 32 kinds of vehicle-service businesses.
Find your kind of shop01General repair02Transmission & drivetrain03Tire & wheel04Quick lube & oil change05Fleet & commercial06Collision & body07Detailing08Window tint09Paint-protection film10Wraps & graphics11Performance & tuning12Mobile mechanic
Plus diesel, heavy-duty, diagnostics, glass, ADAS, PDR, coatings, upholstery, audio, powersports, RV, marine, equipment, small engine, and more.See all 32 shop types
INTEGRATIONS
The tools you already use belong in the workflow.
Connect accounting, repair information, vehicle history, parts, payments, phones, messaging, and specialty services without losing the Shop Intelligence record that ties the work together.
Mitchell 1 ProDemand · MOTOR · ALLDATA
PartsTech · Nexpart · RepairLink · Worldpac · AdvancePro · TireHub
CARFAX · VIN decoding · recall information
QuickBooks Online · Plaid · payments · customer financing
Phone · messaging · email · booking · reviews
OpenAI · Shop Intelligence records · controlled actions
Shop Intelligence API · signed webhooks · custom integration review
SHOP-BASED PLANS
Start with what fits. Move up when you need more.
Every plan includes unlimited team members and the essential tools to run the shop. Choose the level of coordination, intelligence, and operational depth your business needs.
Core
Everyday shop control
The complete operating foundation for an independent shop: customers, scheduling, estimates, work orders, inspections, payments, reporting, and practical AI assistance.
Growth
More coordination and intelligence
Broader control for a growing operation, including Partner-shop workflows, shop-wide AI answers, deeper insights, and stronger follow-through.
Complete
Advanced and multi-location operations
Forecasting, comparisons, inventory, custom AI workflows, and the controls needed for complex, high-volume, or multi-location shops.
SEE THE WHOLE WORKFLOW
See how Shop Intelligence fits your day.
Walk through the front desk, work board, diagnostics, customer approval, Partner work, and owner reporting with demonstration data.